BTL Transport – Privacy Policy

 

Effective Date: August 1, 2025

 

BTL Transport (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and share information when you use our courier services mobile application (“App”) and related services.

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1. Information We Collect

We collect:

• Account Information: Name, email address, phone number, password, and delivery addresses you provide during registration.

• Payment Information: Payment card details are processed by Stripe. We do not store full card numbers.

• Location Information: GPS location to provide pickup, delivery, and route optimization (via Google Maps).

• Usage Information: Interaction data, device type, operating system, IP address, and analytics data collected via Firebase.

• Communications: Messages, emails, or support requests you send to us.

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2. How We Use Your Information

We use your information to:

• Provide and manage courier and delivery services.

• Process payments through Stripe.

• Send you updates, confirmations, and support messages.

• Improve app functionality, performance, and security.

• Comply with legal obligations and prevent fraud.

 

3. How We Share Your Information

We may share information with:

• Service Providers: Stripe (payments), Google Maps (navigation), Firebase (analytics, push notifications).

• Delivery Partners: Limited information necessary to complete your delivery.

• Legal Authorities: When required by law or in connection with legal proceedings.

 

We do not sell your personal information.

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4. Data Storage and Security

Your data is stored securely in the United States. We implement industry-standard measures to protect against unauthorized access. No method of transmission is 100% secure.

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5. Your Choices

• Location Settings: You may disable location sharing in your device settings, but certain services may not function.

• Account Deletion: Contact us at [support@btltransport.com] to request account deletion.

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6. Children’s Privacy

Our services are not intended for individuals under 18.

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7. Changes to This Policy

We may update this Privacy Policy. The updated version will be posted in the App with a new effective date.

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8. Contact Us

BTL Transport
22799 Sunshine Lane

Lebanon, MO 65536

Email: admin@btltransport.com